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Refund & Store Credit Policy

- At Krasherss, we stand by the quality of our products and want every customer to feel confident about their purchase. If there’s an issue with your order that’s our fault, we’ll make it right.

Returns & Refunds

  • No Returns Accepted

We do not accept returns unless the issue is on our part (such as receiving the wrong item, a defective product, or a significant error in your order).

  • If There’s an Issue on Our End:

If you received the wrong item, a damaged product, or your order is missing items, please contact us within 7 days of delivery.

  • We’ll offer store credit equal to the value of the affected item(s).

  • Store credit can be used on any future purchase at Krasherss.

How to Request Store Credit

  1. Fill out our [Order Issue Form] (click HERE) with your order number, contact info, and a description of the problem.

  2. Attach clear photos of the product and packaging, if possible.

  3. We’ll review your request and respond within 7-10 business days.

Important Details

  • Requests must be submitted within 7-10 days of delivery.

  • Store credit is non-transferable and cannot be exchanged for cash.

  • Shipping fees are non-refundable unless the shipping error is on our part.

Need Help?

Email us at xKrasherss@gmail.com or DM us on Instagram @xkrasherss.

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